Communication is the process and method by which people send and deliver messages and information to others. It is more of how you speak, talk and discuss things with other people around you for them to understand the message. 

To be sure that you are communicating appropriately, these things must be in place;

• You must have a message to pass and send to others.
• An audience that will actively and attentively listen. 
• You must ensure that your audience clearly understands your message.
• Finally, ensure there is feedback. This feedback proves that the purpose behind the communication was carried out. 

If you can follow up with these four processes, you just communicated appropriately.

Why is Communication Important in the Workplace?

Communication is always essential in every workplace. It is a process by which employees understand their daily tasks and duties and how they can effectively carry them out to achieve their end goal/result. 

There are many reasons why communication is vital in the workplace. It is difficult for employers and employees to relate with and understand one another when there is a lack of communication. 

Nobody wants to stay in a workplace where nothing moves and where unproductivity is in the order of the day. Effective communication ensures there is no trace of unproductivity in the workplace. Communication ensures a steady flow of work activities and feedback when an employee encounters an obstacle in their duties. 

Communication helps organizations achieve mutual understanding and healthy relationships among their employers and employees. This helps prevent an unnecessary conflict that might arise in the workplace. 

Why is communication important among management staff?

The management staff are usually the leaders in charge of the workplace. They are responsible for making sure that employees in the workplace carry out their various duties. One of the ways that these management staffs get to accomplish their task is through communication. 

This is why management staff need to communicate within themselves before relating the outcome to the employees. Effective communication among management staff helps them make decisions on issues and things related to the workplace.

Communication makes it easy for management staff to identify what needs to be fixed or resolved within the workplace to ensure maximum productivity and outstanding results from the employee. 

And again, management staff should be careful how they communicate at the top as they have employees who look up to them. In other words, they should lead by example.

How to achieve effective management communication

You have seen the importance of effective communication in the workplace and with the management staff. The next thing that you should do is how to achieve this effective management communication. 

You have to make effective management communication a priority and part of the workplace. Communication ensures that everything goes on smoothly in the workplace.

To achieve this effective management communication, here are the things to do;

1. The first step towards achieving effective management communication is by creating a communication strategy that aligns with the purpose and aim of communication in the workplace. 

With a strategy in place, it is easier for employers and employees to communicate with one another since there is a process that guides them. 

When creating a communication strategy, the following points have to be  in consideration;

• Who are you communicating to?
• What information and message do they need to know about?
• Why is it necessary for them to know about it?
• When is the right time for them to know about it?
• How do you intend to deliver the information? Will it be through meetings, phone calls or SMS?

The aim of this communication strategy is to help the management create a standard of communication in the workplace. 

2. The management needs to create a communication process. This should contain a detailed step by step process that explains how the leadership wants communication to be expressed and done in the workplace. This ensures consistency in the way and manner in which communication takes place in the workspace.

3. Behind every communication, there is a purpose that comes with it. This means that the management should always tell and explain to the employees why the information is shared with them. Knowing the purpose of communicating in the first place helps the employees to understand why they need to act on the message passed to them. 

4. Effective management communication is achieved when your audience (employees) listens actively and attentively to the information & instruction you are telling them about.  Listening skills are vital when it comes to communication. Listening makes communication smooth and effective. It also shows that your audience clearly understands you.

5. It is good to know that communication is incomplete without giving feedback. This is why the management needs to create a feedback process. This process should contain a route in which the persons involved give a detailed report back to the leaders.  This route can be through phone calls, SMS, email etc. 

Effective communication needs to be sent and delivered. To send and deliver your messages, you need to achieve that through a means/route. One of the best routes management can use for effective communication is SMS. 

At SmartSMSSolutions, we specialize in assisting businesses and organizations to build and strengthen their communication through SMS. 

If you are looking for ways to achieve effective management communication in your business or organization, one of the things you need is SMS. At SmartSMSSolutions, we have a robust platform that allows you to do this efficiently. Why not get started right away, and enjoy the free SMS bonus for new users. Kindly reach out to us if you need any assistance doing this.