Communication can be defined as the process of giving, sharing, and receiving information and messages. This is done through verbal or non-verbal means. 

For a communication process to be achieved, it has to consist of the sender, the message, the receiver, and feedback. 

What is internal communication in the workplace?

Internal communication is the type of communication that internally takes place in the workplace. This has to do with how the organization/business shares and gives information and instructions to their employees. 

Internal communication in every workplace will help the employees on how they should effectively carry out their tasks to ensure maximum productivity. 

Practising internal communication ensures mutual understanding and collaboration between the employees. It would be hard to achieve any goal/target in the workplace if the employees are not on the same page. 

Organizations that prioritize productivity in the workplace need to implement internal communication as organizational culture. Internal communication as a part of the organization's culture is an excellent strategy for achieving unity and growth in the workplace. 

What is the Importance of internal employee communication? 

Effective internal employee communication is vital to organizational success, progress, and growth. And every responsible organization should adapt to the system of having internal communication as part of their workplace. 

Internal employee communication influences the organization and workplace positively. As a management/employers, here are the importance of internal communication in the workplace;

• Internal communication makes it easier for the employees to be informed about all the necessary information they need to know about the company.

• Internal communication helps to increase employee engagement in the workplace.  This allows employees to have two-way communication between themselves and the management. 

• Internal communication helps organizations build a company culture that serves as a guide to the employees. This culture creates standards and values with which employees should work. 

• Internal communication plays a key in resolving both internal & external crises that have to do with the organization and workplace. 

How to Build internal employee communication

With understanding the benefit of internal employee communication, the next step would be to seek ways to build effective internal employee communication. To avoid the effects of not having internal communication in the workplace, here is how you can develop internal employee communication in the workplace;

• First of all, you need to evaluate your current internal communication strategy and see if there are loopholes that need to be fixed. You have to move forward to carry out research that will help you come up with better strategies to build better internal employee communication in the workplace.

• Setting up realistic goals and timelines helps organizations build effective internal employee communication. When there is a goal to achieve, it requires communication between the employees and employers as they will need information and feedback to work with. 

• Understanding and getting to know your audience (employees) will be vital in helping you build effective internal employee communication in the workplace. This will help you understand the best way to communicate with your employees. 

• Another way of building internal employee communication is through identifying the best communication tools and channels that work for the purpose and aim of communication in the workplace. You have to take time and study the different communication channels such as SMS, Email, and Social Media to see what will fit in your organization. 

For organizations and businesses that might be looking forward to using SMS as a communication channel in the workplace, we at SmartSMSSolutions are available to assist with using SMS to achieve all of your organizational and business communication goals. Start your communication journey here with us today.