Recent discoveries have shown that businesses are on the lookout for a better way of strengthening the security of their users' online transactions and data. This is why OTP of any type (SMS or Voice) is important in achieving online protection and validation. It is no longer news that one of the most common ways of sending OTP is through SMS, but over time it has been discovered that sending OTPs via SMS may not be 100% guaranteed. SMS OTP can fail sometimes. Hence the reason why other alternatives are available to enable you to send OTP across your users.
The existence of these alternatives does not mean that SMS OTP is not working. SMS OTP cannot always be trusted, resulting in why there is a need for another option in the first place. To help you understand more about this alternative to SMS OTP, I will share the full details of what you need to know.
What is SMS OTP?
If you happen to carry out online transactions that require your login details, then I guess this is not your first-time hearing about SMS OTP.
SMS OTP is a set of codes sent to a user via SMS text messages to assist them with their verification process. OTP is a security method that helps users to be verified. With OTP, they can have access to their data.
Using SMS OTP, things like helping a user to recover their stolen password, confirming that a particular transaction is done by the genuine user, preventing the third party e.g., scammers.
SMS OTP is not the ultimate method of protecting and verifying a user online. This is why there are advantages and disadvantages to using SMS OTP. The benefits of SMS OTP are it is fast, reliable and easy to use. The ugly sides of SMS OTP contribute to making it unreliable to use. Hence the reason why an alternative is needed. Things like
delay in receiving the OTP code, exposure of the OTP getting copied from your device are why one should consider using an option to SMS OTP.
Voice OTP; A Reliable Alternative to SMS OTP
If you are considering an alternative that you can use in place of SMS OTP to send and receive OTP, then Voice OTP might be your best alternative. There are other alternatives to SMS OTP, but Voice OTP is the most reliable and trustable way. The difference between SMS and Voice OTP is that you will receive your OTP codes via voice call on your mobile device, making it more secure. The reason why businesses consider using Voice OTP as an alternative is that it is reliable. And secondly, they are assured that the OTP will get to the user. With Voice OTP, the codes are protected from getting copied, giving it an upper hand against
SMS OTP.
We can not overlook the importance of OTP, and to give your user the best experience when they need an OTP to complete a transaction online, you should not fail to consider using Voice OTP as a means to send and deliver OTP codes.
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