DND is no longer a new term but rather a household name, especially in the SMS industry. Since the inception of the policy back in 2016, it has had a profound effect on the delivery and receiving of bulk SMS. Very likely, you as an individual might have also had the experience whereby people send SMS to you and you do not receive it.
When this happens, the question that readily comes to mind is: “Why am I not getting bulk SMS?”, “Is my phone number on DND?”. Well, there are ways to confirm whether or not your phone number is active on the DND service.
Check With The 2442 SMS Service
When the DND service was introduced, the NCC also mandated the network providers to create systems that will allow their users to check the DND status of their phone numbers. That was what gave birth to the 2442 SMS service.
With the 2442 code, you can actually check to see if your phone number is active on DND or not. To do this, you will need to send “Status” as a text message from that particular phone number to 2442. This is irrespective of the GSM network your phone number belongs to. Once you do this, you will get a response stating the current DND status of your phone number, if it is active or not.
However, there are cases whereby your check using the 2442 service might show that you are not active on DND and you still do not receive bulk SMS. This happens sometimes due to the following reasons:
- The network operator has added your phone number on DND but it is a partial one, not a full DND. Hence, when you check for the DND status of the phone number using the 2442 service, it returns the message that you are currently not active on DND. However, your number is still recorded on DND on their database and treated as such.
- Also, the problem with the non-delivery of SMS to your phone number even after the indication that it is not on DND might be a delay in delivery. There have been cases whereby a message sent to a phone number that is adjudged to not be on DND does not receive SMS at the moment. However, with the passage of time, such a phone number would eventually receive the message.
Regardless of your phone numbers’ DND status or that of your SMS recipients, the good news is that you can actually still send SMS to phone numbers on DND and get it delivered. You can see how to deliver your message to phone numbers on DND.
If you need more information about how to deliver SMS to phone numbers on DND, you can contact us on 07034243326 | 08035515868 or send a mail to