How Courier Services Can Use Bulk SMS for Consignment Delivery Status

  25 September 2015

With the advent and popularity of courier services today, people can now get packages delivered to families and friends either within a particular city or somewhere else with little or no fuss. You simply get the package into the hands of the courier, pay for the delivery, and it gets delivered to the recipient.


Because of what is involved in shipping an item, most times of immense value, to someone through an unknown system or person, people who use courier services usually treasure honesty, quick delivery and security of the consignment in question. With hard work, commitment and the use of the appropriate system and tools, your courier company can make a name for itself as a reliable and a go to firm for efficient delivery of packages.


One way to keep the trust and confidence of your customers is providing them with an update about the status of delivery of the consignment. That way they can track it and follow it as it moves from the sender to the receiver. There are various ways you can decide to disseminate this delivery status to your customers, from calls to the use of emails. However, bulk SMS has proven to be the most cost effective and efficient way of informing customers of consignment delivery status. See here how bulk SMS compares with Email in marketing.



With bulk SMS, you can communicate with both the sender of the package and the receiver at intermediate stages of delivery. To the sender, you send a message as soon as the package leaves your own end for delivery. As such, he/she knows the consignment is already on its way. A message is also sent to the receiver of the message that the package containing listed items is already on its way to him/her and will be delivered at an estimated time.


In some instances, packages are delivered over a long distance and have to stop at intermediate warehouses. In such cases, both the sender and recipient of the consignment deserve to know the current status. At intervals, you send an SMS to both that the item is now in a particular area and give the estimated time for delivery.


In some cases, there might be unforeseen circumstances that might warrant a little delay in delivery of the consignment to the recipient. Bulk SMS can also be used to instantly inform the sender and the receiver of the delay and apologize for it. Also, the new delivery date can be communicated in the SMS.


The whole essence of all this regular update on the delivery status of a consignment is to build lasting trust and relationship between your firm and your customers, so that they can continue patronizing you. People needs assurance that their packages are in safe hands, and you can offer them this using bulk SMS.


You are going to need a trusted and quality bulk SMS gateway for your courier service . See why SmartSMSSolutions should be your chosen bulk SMS associate. Registration of a bulk SMS account on the bulk SMS gateway specifically designed for you is free. Get also free SMS units immediately after registration.


Do you have any contribution to how bulk SMS can be used by courier services for consignment delivery status? The comment box below is provided for your opinions.





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