We prioritise transparency and strive to maintain the highest standards of quality and compliance. If you’ve ever received a call from any of the phone numbers listed below, it is because one of our service users has attempted to deliver a Voice OTP (One-Time Password) to you.
Our Commitment to Transparency
We understand that receiving an unexpected call can be unsettling. Here’s what you should know:
- Purpose of the Call: Our Voice OTP service is designed to securely deliver one-time passwords on behalf of our service users. These calls are initiated only when a legitimate request is made by a service user.
- Compliance with Regulations: We strictly adhere to all laws and regulations related to telecommunication services and spam prevention. Maintaining trust and respecting privacy are at the core of our operations.
Our Phone Numbers
If you’ve received a call from any of the following phone numbers, it is part of our Voice OTP service:
- 02018883331
- 02018883454
- 02018883456
What You Can Do
- If the Call Was Expected:
If you were expecting the call and recognise the purpose of the OTP, you do not need to take further action. - If the Call Was Unexpected:
If you were not expecting a call from our service, we recommend the following steps: - Report the Call: Kindly send an email to
This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line OPT OUT . Include your phone number in the email so we can investigate and prevent further calls to your number.
We are committed to reducing any possibility of our numbers being labelled as spam. Here’s how:
- Verification of Service Users: We perform thorough checks to ensure our service users meet our standards of quality and compliance.
- Audit and Monitoring: We continuously monitor call activity to detect and prevent misuse of our platform.
- Immediate Action on Complaints: Any opt-out requests or spam reports are addressed promptly to ensure your concerns are resolved.
If you have further questions or concerns about our Voice OTP service, feel free to reach out to us at