1. Challenges with SMS Delivery: Over the years, we have observed a significant decline in the reliability of SMS delivery through the traditional telecom channels (MTN, Airtel, Glo and 9mobile) in Nigeria. Initially, a single SIM could efficiently handle numerous messages for an extended period. Unfortunately, recent developments have led to poorer service quality and quicker degradation of SIM capabilities, such as limited SMS delivery per day and SIM barring, which falls below our standards for reliability and performance.
2. Exploring Better Alternatives: Discontinuing the SIM Hosting Service allows us to explore more innovative and effective methods for delivering SMS, especially to phone numbers on the DND (Do Not Disturb) list. We are committed to finding solutions that maintain our service quality and meet your communication needs.
3. Commitment to Quality: We are dedicated to providing services that we can manage confidently, and that meet the high standards you expect from us. This strategic shift will enable us to focus on enhancing other services that offer better control and outcomes since the termination of the SMS via SIMs is beyond our premise of control.
We understand that this change may cause inconvenience and are here to support you through this transition. Our team is ready to assist with any questions and to discuss alternative solutions that continue to meet your business requirements.
Please feel free to reach out directly to our customer support team at
Thank you for your loyalty and trust in us.