In today’s digitally driven world, a restaurant’s reputation is heavily influenced by customer reviews and feedback. While delicious food and top-notch service form the foundation, actively soliciting feedback can help you maintain high standards, address issues promptly, and celebrate wins—turning satisfied diners into enthusiastic ambassadors. However, in the hustle of daily operations, many restaurants miss out on timely, actionable insights from their customers.

That’s where SMS-based feedback requests shine. Not only are text messages opened faster and more frequently than emails, but a short, well-timed SMS can elicit immediate responses while your diners’ experiences are still fresh in their minds. By reaching out promptly—whether post-meal, during slower periods, or after big seasonal promotions—you stand a better chance of gathering authentic reviews that shape your brand image and star ratings on platforms like Google, Yelp, TripAdvisor, and social media.

In this article, we’ve assembled 200+ feedback request and review SMS templates designed specifically for restaurants. From simple star-rating requests and short poll prompts to detailed survey invitations and gentle reminders for Google or TripAdvisor reviews, you’ll find a wide range of messages that can be tailored to suit any eatery’s style. Implementing a consistent feedback routine and leveraging these templates will help you stay on top of diner satisfaction, refine your offerings, and ultimately boost both loyalty and revenue.

Why Collect Feedback via SMS

1. High Visibility & Quick Response
   SMS messages typically see open rates over 90%. Compared to email or social media, your feedback prompts are far less likely to go unnoticed.
2. Timely Engagement
   You can send a request soon after a meal, capturing thoughts while the dining experience is fresh—leading to more accurate, useful feedback.
3. Short & Direct
   Text messaging naturally restricts length, encouraging concise, effective communication that customers can reply to instantly.
4. Valuable Insights
   Real-time feedback helps pinpoint what’s working and what isn’t—menu items, staff performance, ambiance, or pricing.
5. Public & Private Reviews
   You can route positive feedback to public platforms (like Google Reviews), while negative feedback is directed back to you privately, giving you a chance to make amends.

By weaving SMS into your review and feedback strategy, you show your diners that you genuinely care about their experiences and are ready to listen—building stronger relationships and an ever-improving dining environment.

Best Practices for Feedback & Review SMS

• Be Polite & Grateful: Acknowledge their time and patronage—thank them for visiting before requesting feedback.
• Make It Simple: Provide short links or clear instructions for star ratings, direct replies, or external review pages.
• Respond Promptly: If a customer indicates a problem, follow up quickly. Turn negative feedback into an opportunity to improve.
• Time It Well: Send feedback requests shortly after the meal or the next day at a reasonable hour—avoid spammy or late-night texts.
• Respect Permissions: Ensure your customers have opted in to receive texts (especially if you plan to include promotional codes alongside feedback requests).

200+ Feedback Request & Review SMS Templates

1. Post-Meal / Check-Out Feedback (1–20)
2. Service Quality Checks (21–40)
3. Quick Surveys & Poll Prompts (41–60)
4. Review Platform Invitations (61–80)
5. Social Media Engagement (81–100)
6. Negative Experience Follow-Up (101–120)
7. Incentivized Feedback or Review Requests (121–140)
8. Star Rating & One-Question Requests (141–160)
9. Extended Survey & Detailed Input (161–180)
10. Feedback on Specific Items or Promotions (181–200)

Let’s dive in!

Post-Meal / Check-Out Feedback (1–20)

1. “Hi [Name], thank you for dining at [Restaurant]. We’d love your feedback—reply with how your meal went!”
2. “[Restaurant] thanks you for visiting! Share your thoughts so we can keep improving. Reply 1–5 (5=best).”
3. “Hope you enjoyed your meal. Let us know if everything was perfect or if we can improve: [short link].”
4. “[Name], we value your opinion! How was your experience today? Reply with any thoughts or suggestions.”
5. “We hope our flavors hit the spot. Please rate your meal from 1–5. Your input helps us grow.”
6. “Thank you for choosing [Restaurant]. Let us know: which dish was your favorite? Reply so we can keep it up!”
7. “[Restaurant]: Did our service meet your expectations today? Let us know how we did—every bit helps.”
8. “We appreciate your visit, [Name]! Let us know what made your day or if there’s room to improve.”
9. “Love your meal? Or see something we can fix? Reply with feedback to help us excel!”
10. “[Restaurant] thanks you for stopping by. Rate your satisfaction 1–5. We want every dish to delight!”
11. “Hope your taste buds danced! Let us know how it went: reply with a quick comment or rating.”
12. “Thank you for dining with us. We strive for greatness—tell us how we did: [short link].”
13. “[Name], was everything to your liking? If not, we’d love to fix it next time. Reply to share!”
14. “We can’t wait to hear your thoughts on the new menu items you tried. Reply with your review!”
15. “Leaving so soon? Let us know if your meal was top-notch or if we should tweak something. Thanks, [Name]!”
16. “[Restaurant] values your visit. Did we wow you? Rate 1–5, or share a note about your dining experience.”
17. “Your opinion counts, [Name]. If you have a moment, text back your thoughts on tonight’s dinner.”
18. “We’re always learning. How was your meal’s flavor, portion, and atmosphere? Reply with quick insights.”
19. “Thanks for coming by! Rate your overall experience from 1–5. We appreciate your feedback.”
20. “[Restaurant] hopes you left with a smile—and a full belly! Share any feedback to help us do better.”

Service Quality Checks (21–40)

1. “Did our staff treat you well today, [Name]? Let us know if anyone went above and beyond (or not!).”
2. “[Restaurant] check: Was your server helpful, friendly, and prompt? Reply with a yes/no or details.”
3. “We aim for excellent service. Did we deliver? Let us know how your server did: [short link].”
4. “[Name], we care about your comfort. Did your table, ambiance, and wait time meet your standards? Reply please!”
5. “Hi from [Restaurant]! Did we keep water refilled, cutlery clean, and your requests handled quickly? Let us know.”
6. “Your satisfaction is our priority. Rate our service quality 1–5. We want every visit to be stellar.”
7. “Friendly staff or room for improvement? Share your thoughts so we can continually train and improve.”
8. “[Restaurant] is big on hospitality. Did we greet you warmly and check in enough? Reply with feedback.”
9. “Was there a shining star among our staff? We’d love to pass on your praise or suggestions!”
10. “We appreciate your trust in our team! Rate our staff from 1–5: courteous, prompt, attentive?”
11. “Your comfort matters. Did you have to wait too long for service? Let us know, good or bad.”
12. “[Name], we hope every question was answered and request fulfilled. If not, text us what we missed.”
13. “We’re fine-tuning our table visits. Did your server check on you enough times? Let us know, 1–5.”
14. “We want to treat you like royalty. Did you feel valued today, [Name]? Reply with your thoughts.”
15. “From greeting to goodbye—how did our staff measure up? Let us know so we can keep improving.”
16. “[Restaurant] cares about every detail. Were plates cleared quickly and discreetly? Share your service feedback!”
17. “Was there anything our staff forgot? Let us know, and we’ll make it right next time.”
18. “We strive to be attentive but not hovering. Did we get that balance right? Reply yes/no or share more.”
19. “[Name], we hope you felt at home here. Did you need anything we didn’t provide? Let us know.”
20. “Service feedback helps us shine! Rate how our staff served you, 1–5. We’ll use it to do even better.”

Quick Surveys & Poll Prompts (41–60)

1. “[Name], quick poll! Favorite part of your meal: A) Flavor B) Service C) Ambiance. Reply A/B/C.”
2. “Which dessert shall we keep? Reply 1 for Chocolate Lava Cake, 2 for Key Lime Pie, 3 for Tiramisu.”
3. “Help us decide our next special: Tacos or Burgers? Reply T or B. Thanks for guiding our menu!”
4. “We’re updating our cocktail menu. Which do you prefer? A) Fruity B) Classic. Let us know!”
5. “Rate our new pasta sauce from 1–5. 1 = Not for me, 5 = I’ll dream about it!”
6. “[Restaurant] poll: Are portion sizes too big, too small, or just right? Reply BIG, SMALL, or JUST.”
7. “Which weekly event would you attend? 1) Trivia Night, 2) Karaoke, 3) Live Jazz. Let us know!”
8. “We’re planning a brunch buffet. Would you come if we added an omelet station? Reply YES or NO.”
9. “Let’s shape our next lunch special. Soup & sandwich or sushi rolls? Reply SAND or SUSH.”
10. “Help pick our next seasonal dessert: Caramel Apple Pie or Pumpkin Cheesecake. Reply PIE or CHEESE.”
11. “Which hours work best for a late-night Happy Hour? 9–11 PM or 10 PM–12 AM? Reply 9–11 or 10–12.”
12. “[Name], do you prefer digital menus or physical menus? Reply DIGI or PAPER. We value your opinion!”
13. “We’re testing vegan dishes. Would you try them? Reply YES or NO. Thanks for your input!”
14. “What’s your ideal spice level? 1 = mild, 5 = fire! We want to calibrate our menu to your taste.”
15. “If we offered a Chef’s Table experience, would you book it? Reply YES or NO. Thanks, [Name]!”
16. “Vote your preference for weekly deals: A) 2-for-1 Appetizers, B) Half-Price Desserts, C) Drink Specials.”
17. “Our next special ingredient—Truffle or Saffron? Reply T or S. We trust your palate!”
18. “[Restaurant] poll: Would you enjoy cooking classes on weekends? Reply COOK for yes, maybe next time for no.”
19. “Time to shape our kids’ menu. What’s a must-have item? Reply with your best suggestion!”
20. “A quick question: Did you order online or in-person? Reply ONLINE or IN-PERSON to help us track.”

Review Platform Invitations (61–80)

1. “[Name], love your meal? We’d be so grateful if you shared a quick review on Google: [Link].”
2. “If we’ve earned 5 stars, please let the world know on Yelp! If not, let us fix it first: [short link].”
3. “Hi from [Restaurant]! Please consider leaving us a review on TripAdvisor. Your feedback helps others find us.”
4. “Your voice matters. Share your experience on Facebook Reviews: [link]. We appreciate your support!”
5. “Enjoy your visit? A quick Google review means the world to us. Thank you in advance, [Name]!”
6. “[Restaurant] check: Mind dropping a line on Yelp? New reviews keep our staff motivated: [short link].”
7. “We’re aiming for the top spot in town. Help us by posting a brief review on [Platform]. Thank you!”
8. “Had a great time? Let future diners know on TripAdvisor. If not, reply here so we can fix it.”
9. “Spread the love, [Name]! Post a photo and review on Instagram or Google—tag us so we can say thanks!”
10. “We’d love a star rating from you on [Review Site]. Every bit helps us welcome more happy diners.”
11. “Craving feedback on the new menu. Drop a comment on our Google listing if you have a minute: [link].”
12. “[Name], show us some love on Yelp? A few words about your meal helps us stand out. Appreciate it!”
13. “We’re building our online presence. If we satisfied your taste, a TripAdvisor review goes a long way, [Name].”
14. “[Restaurant]: A simple star rating on [Platform] brightens our day. Let us know how we did!”
15. “Hi [Name], a short review from you can help new customers discover us. Try [link]—thank you!”
16. “Please review your dinner at [Restaurant] on Google. Your honest opinion helps us keep excelling.”
17. “Help us climb the ranks on Yelp by sharing your experience. If we can improve, text us first!”
18. “Our success is built on real diner feedback. Could you leave a quick testimonial on [Platform]? We’re grateful.”
19. “[Name], your smile means everything to us. Share it with the world via a TripAdvisor review: [link].”
20. “If you enjoyed your meal, consider rating us 5 stars on Google. If we fell short, let us fix it: reply here.”

Social Media Engagement (81–100)

1. “Hi [Name]! Snap a pic of your favorite dish? Tag us on Instagram @RestaurantHandle to share the deliciousness.”
2. “Show off your meal on Facebook with #RestaurantLove. We’ll pick random posts for a free appetizer prize!”
3. “Our new interior design deserves a mention, right? Post a quick pic on Instagram and tag us to let us know!”
4. “Fancy a selfie with your dish? Post it on Twitter with #FeastingAt[Restaurant]. We love seeing happy faces!”
5. “We’re on TikTok, too! Show off your dance or dish reaction with #RestaurantChallenge. Let’s go viral!”
6. “Your social media post could earn you a dessert on the house next time—tag us in your meal photos!”
7. “[Name], if you loved our brunch, share it on Facebook Stories. We might repost you!”
8. “Craving that influencer vibe? Tweet about your dinner at [Restaurant], mention us, and we’ll retweet you.”
9. “Help us fill our feed with real customers. Tag us in your post, and you might win a weekly draw for a free side!”
10. “[Restaurant] is celebrating customers. Use #MyFavoriteDish and we’ll highlight your post on our page!”
11. “Show the world your dinner delight—post on Instagram with #DineAt[Restaurant]. Let’s spread the flavor!”
12. “[Name], need an Instagram story idea? Snap your dessert and tag us for a chance to be featured.”
13. “Tag three friends on our latest IG post and mention your go-to menu item. We might reward you with a surprise!”
14. “We’re building a TikTok collage of diners. Post a short clip enjoying your meal at [Restaurant]. Make it fun!”
15. “Facebook check-in discount alert! Show us your check-in and get 10% off your next meal.”
16. “[Name], celebrate your meal with a quick post on your feed. We love seeing authentic feedback and big smiles.”
17. “Share your pro tips! If you have a custom order hack, drop it on Twitter or IG with #[Restaurant]Hack.”
18. “Craving social proof? Let your friends see how we treat you. Tag them in your next post about us!”
19. “Hungry watchers on social media? Show them why you picked us. Post your dish and mention #CravingSatisfied.”
20. “Video recommendation, [Name]? Record a short vlog about your dinner. Tag us, and we’ll show you some love!”

Negative Experience Follow-Up (101–120)

1. “We noticed you weren’t fully satisfied, [Name]. We’re sorry. Could you share details so we can fix it?”
2. “[Restaurant] regrets any inconvenience. Please reply with your concerns, and we’ll make it right ASAP.”
3. “We strive for excellence but fell short. Let us know what went wrong, and we’ll personally address it.”
4. “We saw your rating was less than ideal. Our manager wants to hear from you directly—reply or call.”
5. “We apologize for the mishap. Please give us a chance to improve. Reply with details, or contact [Number].”
6. “[Name], we understand your experience wasn’t perfect. Let us know how we can rectify it for you.”
7. “We value your feedback, especially if it’s negative. Please share specifics so we can improve promptly.”
8. “Chef and staff want to apologize for any shortfall. Let’s discuss—text your concern, or we can call you.”
9. “We’re committed to your satisfaction. Anything we should change or fix from your last visit, [Name]?”
10. “If something disappointed you, we’d love the chance to fix it. Reply or visit us so we can do better.”
11. “[Restaurant] sees your low rating. We take this seriously. Let’s talk details—can we offer a remedy?”
12. “We regret you didn’t enjoy your meal. Share your thoughts so we can apologize and make amends.”
13. “Your feedback is tough to hear but crucial. Please let us know how we missed the mark, [Name].”
14. “We want to turn your experience around, [Name]. Let’s talk. Reply with issues or call [Number].”
15. “[Restaurant] thrives on honesty. If we messed up, help us learn. We’re here to improve based on your input.”
16. “We see your complaint. Our manager stands by to address it. Reply, and we’ll respond swiftly.”
17. “We don’t want to lose your trust. Could you explain what happened so we can fix it? Thank you, [Name].”
18. “[Name], we’re sorry for the frustration. We promise to do better. Text us or call for a solution.”
19. “Our goal is 100% happiness. If we fell short, let us rectify the situation. Kindly detail your concern.”
20. “Apologies from our team. We’d like to offer a fix or refund if you’re unsatisfied. Let us know, [Name].”

Incentivized Feedback or Review Requests (121–140)

1. “Hi [Name], share a review and get 10% off your next meal: [Review Link]. Thank you for your support!”
2. “[Restaurant] thanks you for dining. Rate us on Google, and we’ll send a free appetizer code.”
3. “Your feedback means a lot. Complete our short survey for a $5 off coupon: [Link].”
4. “We love honest reviews! Post one on Yelp, show us the confirmation, and get a free dessert.”
5. “[Name], want to help us out? Fill a quick feedback form, earn double loyalty points. [Link]”
6. “Spend 2 minutes on our poll, and your next coffee is on us: [short link]. Thanks for your time!”
7. “We’re curious about your experience. In return for your feedback, enjoy a free side item next visit.”
8. “[Name], a little feedback goes a long way! Complete the survey for a chance to win a dinner for two.”
9. “Participate in our feedback poll and unlock a special discount code. [Restaurant] values your insights!”
10. “Fancy a $3 discount? Provide your thoughts on tonight’s meal here: [Link], and we’ll text back a code.”
11. “Help us perfect the menu. Fill the quick quiz, and we’ll treat you to a free appetizer next time.”
12. “Share your honest opinion. If you mention us on TripAdvisor with a screenshot, we’ll gift you a dessert.”
13. “We’re testing new cocktails. Fill our tasting survey for half-off your next drink: [Link]. Cheers!”
14. “Thanks for being loyal! Rate your last order for 25 bonus loyalty points. We appreciate it, [Name].”
15. “We strive for 5 stars. If we earned it, review us for a free side item. If not, let us fix it!”
16. “Need a reason to drop feedback? Enjoy 2-for-1 appetizers next visit if you complete our short form: [Link].”
17. “Review challenge: The first 20 reviewers get an exclusive 20% off code. Hurry, [Name]! [Link].”
18. “[Restaurant] invites you to shape our future. Do a quick feedback quiz, then claim a free dessert.”
19. “Every review helps. Post about your experience, show us in-store, and dessert’s on us.”
20. “Give us an honest star rating. We’ll respond with a thank-you code for your next meal. 1–5 stars?”

Star Rating & One-Question Requests (141–160)

1. “Hello [Name], how’d we do overall? Please reply with 1–5 stars to rate your visit. Thanks!”
2. “We appreciate your time. Rate us 1–5: 1 = needs improvement, 5 = nailed it!”
3. “Your quick rating shapes our direction. Text back a number 1–5. Thanks, [Name].”
4. “[Restaurant]: Could you rate your dinner from 1–5? We value your insight, short and sweet.”
5. “Love it or leave it? 1–5 star rating, please! We’d love to know how your meal measured up.”
6. “Hey [Name], help us gauge our performance—reply with a star rating from 1–5.”
7. “We love hearing from you. One quick step: how many stars do we deserve tonight? 1–5.”
8. “Thank you for your visit. On a scale of 1–5, how satisfied are you? We’re all ears.”
9. “Rate your experience in one digit, 1–5. We appreciate your help, [Name]!”
10. “[Restaurant] star rating, 1–5—go! If we didn’t sparkle, let us know how to shine better.”
11. “We’d love to see a 5, but be honest: 1–5 stars for your meal? Thanks for your candor.”
12. “Which star do we deserve, from 1 to 5? Quick feedback means the world to us.”
13. “[Name], if you have 2 seconds, type a number 1–5. That’s all we need to gauge your satisfaction.”
14. “Your star rating helps us plan improvements. 1–5, please! [Restaurant] thanks you.”
15. “One number, infinite impact. Rate your meal 1–5. We’re eager to read it, good or bad.”
16. “We hope for 5, but be honest. Rate our performance with a single digit, 1–5.”
17. “Was your dinner a knockout? 1–5 star rating. Any input beyond that is super welcome too!”
18. “Use your phone keypad: 1–5. That’s it. Your quick rating helps us feed you even better next time.”
19. “We aim for the sky—did we deliver? Rate 1–5, or text more if you want. Thanks, [Name].”
20. “[Restaurant] check-out: type 1–5 stars to finalize your experience. We appreciate your time!”

Extended Survey & Detailed Input (161–180)

1. “Craving your detailed thoughts, [Name]. Fill out our 5-question survey here: [Link]. Thanks for helping us grow!”
2. “We want a deeper dive, if you have time. Survey link: [URL]. Your suggestions shape our future menu.”
3. “Got 2 minutes? Our short survey covers taste, service, and ambiance. We’d love your thorough input.”
4. “[Restaurant] invites you to a quick 3-step feedback form. More details = better improvements for you!”
5. “Share your experience from start to finish. Our extended survey at [Link] covers it all—thanks, [Name].”
6. “Curious if portion sizes, service speed, or menu variety met your needs? Our survey at [URL] has a spot for each!”
7. “We appreciate thorough diners. Fill out a more detailed questionnaire here: [short link]. We promise to read every word.”
8. “[Name], help us refine each dish’s flavor. Our chef reads all feedback from [Link]. Spare a minute?”
9. “Your detail matters! Rate cleanliness, server interaction, and wait times. Start at [URL]. Thank you, [Name].”
10. “We’re all ears: from parking to plating, how was your experience? Comprehensive survey at [Link].”
11. “We saw you tried the new seasonal menu. Let us know specifics—our 5-question form is quick: [URL].”
12. “[Restaurant]: Did you notice any improvements from your last visit? Share details in our in-depth survey: [Link].”
13. “Join our improvement circle. Fill out an extended feedback form on your meal, staff, and vibe. We’ll act on it!”
14. “For those who love detail: we have a 2-min questionnaire about portion size, décor, and more. [Link].”
15. “[Name], do you prefer quieter seating or lively spaces? Let us know in our environment poll at [URL].”
16. “We track everything from menu clarity to server knowledge. Please fill [Link] so we can sharpen our edge.”
17. “If you have suggestions on new recipes or plating, we’re all ears. Detailed form here: [URL].”
18. “[Restaurant] detail request: how was your appetizer vs. entrée vs. dessert? Our form sorts it all out: [Link].”
19. “We want your step-by-step journey feedback—host greeting, ordering, meal taste, and farewell. Fill out [URL].”
20. “Thank you for sharing deeper insights! Our manager personally reviews every survey at [Link]. You matter, [Name].”

Feedback on Specific Items or Promotions (181–200)

1. “Hey [Name], tried our new lobster roll? Let us know if it’s a catch or needs more flavor. Reply please!”
2. “[Restaurant]: Our monthly “Spicy Fiesta” special is new—how’s the heat level? Perfect or too much?”
3. “You ordered our Vegan Deluxe Pizza. Did it meet expectations? Let us know quickly!”
4. “That new ginger-infused cocktail is a chef’s experiment. Think it belongs on the main menu? Reply yes/no.”
5. “[Name], how was your BOGO burger deal? Rate it 1–5 so we know if it’s a keeper.”
6. “We noticed you tried the brunch buffet. Did you like the omelet station best, or prefer more pastries?”
7. “How was our new side dish of roasted cauliflower? Let us know if we should keep it year-round.”
8. “[Restaurant]: Is our limited-time holiday turkey special worth adding next season? Reply with your verdict!”
9. “We launched an all-day breakfast. Did you enjoy pancakes at dinner, or is that not your vibe? Share!”
10. “Our Chef’s Table was a test run. Thumbs up or down? Your feedback decides if we make it permanent.”
11. “[Name], how about that 2-for-1 Wing Wednesday promo? Enough flavors or should we expand?”
12. “If you tried our fresh smoothie line, let us know your favorite (or disliked) flavor, so we can refine.”
13. “We spiced up our fries with Cajun seasoning. Did that hit the mark? Reply with your thoughts.”
14. “We tested a new dessert bar this week—brownie or cookie dough? Which was better? Let us know.”
15. “[Restaurant] thanks you for trying our weekend steak special. Did it deliver on tenderness and taste?”
16. “Our Happy Hour sangrias changed recipes. Did you like the fruity twist or prefer the classic? Reply FRUITY or CLASSIC.”
17. “We switched to locally sourced produce. Notice a difference in freshness or flavor? Share your feedback!”
18. “[Name], you took advantage of our new $10 lunch combo. Was it worth it? Rate 1–5.”
19. “We’re testing smaller portion options. Did our new “Lite Bites” satisfy, or leave you hungry?”
20. “Thanks for joining the Family Meal promo. Should we keep it regularly? Text YES or NO. We appreciate you!”

Conclusion

Building a robust collection of feedback and review SMS templates empowers restaurants to constantly gauge customer sentiment, identify opportunities for improvement, and amplify positive word-of-mouth. Whether you’re requesting a simple star rating, inviting diners to a thorough survey, or nudging them to post reviews on social media and third-party platforms, each message fosters a culture of active listening and responsiveness.

The 200+ templates provided here can be adapted for various contexts—ranging from a quick check-up after a meal to an in-depth poll on new menu items. By integrating them into your routine—either automated through your CRM or loyalty platform or sent manually during strategic times—you’ll not only refine each diner’s experience but also strengthen your overall reputation. Keep the communication authentic, timely, and respectful of customer preferences, and they’ll be more inclined to share honest, constructive feedback.

Remember, every diner’s voice counts. Handle negative experiences empathetically, celebrate praise, and continuously refine your services and offerings. With a proactive, well-crafted feedback strategy, you’ll turn casual customers into brand advocates, helping your restaurant thrive in a competitive landscape.