Hour-by-hour BFCM execution plan for SMBs. Daily priorities, task dependencies, and a calendar builder that exports your complete send schedule. Go from unprepared to launched in exactly 14 days.
Forget the 90-day plans written for enterprises with dedicated teams. You have 14 days, maybe one other person helping, and a business to run at the same time. This isn't a wishlist—it's a battlefield-tested execution plan that gets you from wherever you are today to a profitable Black Friday launch.
Here's what makes this different: every task has a time estimate, every day has a "must complete" and "nice to have" section, and nothing requires tools you don't already have. We've stripped out everything that doesn't directly impact revenue. What's left is pure execution.
The brutal truth? You're going to work harder these next 14 days than you have all year. But follow this plan and you'll capture 25-35% of your annual revenue in five days. That's not inspiration—that's math based on 500+ SMB campaigns we've analyzed.
Before diving into tasks, you need to know exactly when every email and SMS goes out. This calendar becomes your north star. Miss a send time by even an hour during BFCM and you're leaving thousands on the table. Build this calendar, export it, and sync it to your phone. Now.
This isn't just a list of dates—it's a precision instrument. Each send time has been optimized based on millions of opens, clicks, and purchases. Don't get creative here. These times work because they align with customer behavior patterns that are remarkably consistent across industries.
BFCM Send-Calendar Builder
Your BFCM Send Schedule
Date
Time
Channel
Message Type
Subject/Content Preview
Implementation Tips: Add 15-minute prep time before each send. Schedule your sends, don't send manually. Test every link before scheduling. Have someone else on standby during launch day sends.
Want Pre-Written Content for Every Send?
Our Messaging Master Pack includes copy-paste templates for all 60+ emails and SMS messages in this calendar, plus A/B test variants.
Now that you have your send calendar locked in, let's map out exactly what you need to do each day. Every task below assumes you're starting from scratch. If you've already completed something, skip it and bank the time.
Days 14-11: Foundation Sprint (12 Hours Total)
These four days determine whether you profit or panic. This is when you make the big decisions that everything else builds on. No perfectionism allowed—make decisions, document them, and move forward. You can always adjust, but you can't get this time back.
Day 14: Strategy Lock-In (3 hours)
Must Complete Today:
Hour 1: Run profit calculator on your top 20 products. Mark which can handle 30%+ discounts
Hour 2: Choose your offer structure (tiered %, BOGO, bundles, or hybrid)
Hour 3: Map your inventory into PUSH/MAINTAIN/PAUSE categories
Nice to Have: Competitive research on 3 competitors' current offers
Day 14 Reality Check: If you can't decide on offer structure today, default to tiered percentage off (spend more, save more). It's safe, proven, and protects margins.
Day 13: List & Audience Prep (3 hours)
Must Complete Today:
Hour 1: Clean email list (remove non-openers from last 90 days)
Hour 2: Set up VIP segment (opened 5+ emails or purchased 2+ times)
Hour 3: Create abandoned cart segment and test trigger
Nice to Have: SMS opt-in campaign to grow list before BFCM
Day 12: Operations Shield (3 hours)
Must Complete Today:
Hour 1: Write return policy and shipping policy for BFCM
Hour 2: Create 10 customer service macros
Hour 3: Confirm inventory levels and set aside BFCM stock
Nice to Have: Set up backup payment processor in case primary fails
Day 11: Landing Page Foundation (3 hours)
Must Complete Today:
Hour 1: Create or update main BFCM landing page structure
Hour 2: Write hero section copy and main value props
Nice to Have: Create category-specific landing pages
Days 14-11 are about decisions, not perfection. Every hour you spend debating is an hour not spent executing. Make the call and move forward.
Days 10-7: Asset Creation Sprint (10 Hours Total)
This is production week. You're writing copy, creating graphics, and building the actual assets you'll deploy. No more strategy—just creation. Pro tip: batch similar tasks together. Write all email subject lines in one sitting, all SMS messages in another.
Day 10: Email Template Production (3 hours)
Must Complete Today:
Hour 1: Write 4 pre-launch email templates
Hour 2: Write 6 main event email templates
Hour 3: Write subject lines and preview text for all
Nice to Have: Create A/B test variants for top 3 emails
Day 9: SMS & Social Copy (2.5 hours)
Must Complete Today:
30 min: Write 10 SMS templates (160 char limit)
30 min: Write 5 WhatsApp templates if applicable
90 min: Create 10 social media posts with graphics
Nice to Have: Record 2-3 short videos for social
Day 8: Visual Assets (2.5 hours)
Must Complete Today:
Hour 1: Create/update hero banner for landing page
30 min: Design email header graphics
Hour 1: Create product collection images for top categories
Nice to Have: Create GIFs for email and social
Day 7: Bundle & Upsell Setup (2 hours)
Must Complete Today:
Hour 1: Create 3-5 product bundles with pricing
Hour 2: Set up cart upsells and cross-sells
Nice to Have: Create gift guide or collection pages
Asset creation is where most SMBs fall behind. Set a timer for each task. When time's up, move on. Done is better than perfect when you have 7 days left.
Days 6-4: Testing & Setup (8 Hours Total)
Everything breaks on Black Friday. The only question is whether it breaks during testing (fixable) or during your sale (expensive). These three days are about breaking things on purpose so they work when it counts.
Day 6: Technical Setup (3 hours)
Must Complete Today:
Hour 1: Upload all email templates to ESP and test rendering
Hour 2: Set up automation triggers (abandoned cart, browse abandon)
Hour 3: Configure discount codes and test checkout flow
Nice to Have: Set up backup discount code system
Day 5: Full Testing Day (3 hours)
Must Complete Today:
Hour 1: Complete full purchase test (every product category)
Hour 2: Test all email links and SMS shortlinks
Hour 3: Load test site with free tools (can it handle 10x traffic?)
Nice to Have: Have team members test from different devices
"We discovered our checkout broke with bundle discounts 4 days before Black Friday. That testing day saved us $15,000 in lost sales."
Sarah M., Fashion Boutique Owner
Day 4: Final Content & Schedule (2 hours)
Must Complete Today:
Hour 1: Schedule first 3 days of emails
30 min: Queue social media posts
30 min: Brief customer service on policies and FAQs
Nice to Have: Create "emergency" templates for common issues
Days 3-1: Final Sprint (6 Hours Total)
No new ideas. No major changes. Just execution and preparation. These final days are about making sure everything you've built actually works and everyone knows their role. This is also when you start your early access campaign for VIPs.
Day 3: VIP Launch Day (2 hours)
Must Complete Today:
Hour 1: Send VIP early access email at 6 PM
30 min: Monitor and respond to questions
30 min: Fix any issues discovered by early shoppers
Nice to Have: Send SMS follow-up to VIP non-openers
Day 2: Thanksgiving Day (1 hour)
Must Complete Today:
30 min: Final check of all systems
30 min: Send "Starting tonight at midnight" reminder
Nice to Have: Rest. Seriously. Tomorrow is game day.
Day 1: Black Friday Eve (3 hours)
Must Complete Today:
Hour 1: Final landing page updates and testing
Hour 1: Queue midnight launch emails
Hour 1: Team brief and assign monitoring shifts
Nice to Have: Prepare snacks. You won't have time to cook tomorrow.
Launch Day: Black Friday Execution (4+ Hours)
This is it. Months of revenue in one day. Your job today isn't to be creative or strategic—it's to execute the plan and solve problems fast. Keep this checklist visible and check off each item as you complete it.
11:45 PM (Day Before): Final check of midnight email, all hands on deck
12:00 AM: Send launch email, post on social, monitor site
12:30 AM: Check sales, fix any immediate issues, then SLEEP
7:00 AM: Wake up, check overnight sales and issues
9:00 AM: Send morning push email/SMS
10:00 AM: Respond to customer service inquiries
12:00 PM: Send lunch-time SMS to engaged segment
2:00 PM: Launch flash sale if planned
4:00 PM: Inventory check, hide sold-out items
7:00 PM: Send evening urgency email
9:00 PM: Final push message
11:00 PM: Prep for Saturday continuation
Launch Day Rules:
1. No new ideas—stick to the plan
2. Respond to issues in under 30 minutes
3. Take 10-minute breaks every 2 hours
4. Eat actual meals, not just coffee
5. Celebrate wins as they happen
Common Fires & How to Fight Them
Things will go wrong. Here's your firefighting guide. These are the five most common BFCM disasters for SMBs and exactly how to handle them. Print this section and keep it nearby.
Fire #1: Site Crashes or Slows to a Crawl
Immediate Actions:
Contact hosting support IMMEDIATELY
Turn off all non-essential plugins/apps
Disable high-res images temporarily
Create a simple HTML backup page with key offers
Prevention: Upgrade hosting for Nov-Dec, use CDN, optimize images before BFCM
Fire #2: Discount Code Not Working
Immediate Actions:
Create new code immediately (test it!)
Email/SMS the new code to your list
Update landing page and social posts
Honor the discount manually if needed
Prevention: Create 3 backup codes, test 24 hours before launch
Fire #3: Inventory Sells Out Too Fast
Immediate Actions:
Switch to pre-order with December delivery
Offer similar products at same discount
Create "rain check" list for restock
Push other high-margin products harder
Prevention: Set aside 3x normal inventory, use "only X left" warnings
Fire #4: Payment Processor Goes Down
Immediate Actions:
Switch to backup processor (you have one, right?)
Offer PayPal/Venmo with manual processing
Take orders via email for manual processing
Extend sale by 24 hours once fixed
Prevention: Have 2 payment methods active, increase processing limits in advance
Fire #5: Email Gets Marked as Spam
Immediate Actions:
Switch to SMS for critical messages
Send from backup domain/ESP if available
Post updates on social media
Use transactional emails (order confirmations) to communicate
Prevention: Warm up IP address, clean list before BFCM, avoid spam trigger words
Create a "War Room" chat with your team. When issues arise, post once and tag the person responsible. No endless discussion—just "Issue identified, [Name] is fixing, ETA 15 minutes."
The Psychology of the 14-Day Sprint
This plan works because it forces focus. You don't have time to overthink, second-guess, or aim for perfection. Every day has clear deliverables, and every task directly impacts revenue. This isn't about doing everything—it's about doing what matters.
Here's what separates successful executions from failures: the ability to make decisions quickly and move forward. Your first idea is usually good enough. Your second draft is usually ready to ship. Your third revision is procrastination disguised as perfectionism.
The businesses that win BFCM aren't the ones with perfect campaigns. They're the ones that shipped something good enough, on time, and then iterated based on real customer behavior. You can always improve next year. This year, you need to launch.
Frequently Asked Questions
What if I'm starting with less than 14 days until Black Friday?
Switch to the 7-day rescue plan: Skip Days 14-11 and 10-8. Start with Day 7's tasks, focusing only on "Must Complete" items. Cut your product selection to top 10 sellers, use one simple discount (25% off everything), and focus entirely on email to your existing list. It won't be perfect, but it will generate revenue.
How many hours per day does this plan actually require?
The plan requires 3-4 hours per day for Days 14-7, 2-3 hours for Days 6-4, and 1-3 hours for Days 3-1. Black Friday itself requires 4-8 hours depending on your operation size. Total: 40-50 hours over two weeks. If you have help, many tasks can be delegated or done in parallel.
What's the minimum budget needed to execute this plan?
You can execute with $500: $0 for email (use existing platform), $100 for SMS messages, $200 for paid ads (retargeting only), $100 for graphics/tools, $100 buffer for unexpected costs. Focus on owned channels (email/SMS) and skip paid acquisition if budget is tight.
Should I hire help or try to do everything myself?
If budget allows, hire a VA for 10-20 hours to handle repetitive tasks (scheduling posts, formatting emails, updating product descriptions). Focus your time on strategy and copy. If solo, cut scope ruthlessly—better to do 5 things well than 20 things poorly.
What if my email list is tiny (under 500 subscribers)?
Focus Days 14-10 entirely on list building: run a giveaway, offer early bird signup incentives, partner with complementary businesses for cross-promotion. Even growing from 500 to 1,000 subscribers doubles your revenue potential. Then execute a simplified campaign to this engaged audience.
How do I know which tasks to skip if I'm running behind?
Always skip "Nice to Have" items first. Then prioritize by revenue impact: 1) Email campaign (highest ROI), 2) Landing page (conversion hub), 3) Discount setup (enables sales), 4) Customer service prep (protects reputation), 5) Everything else. When in doubt, focus on what directly enables purchases.
What metrics should I track during the 14-day preparation?
Track completion rate of daily tasks (aim for 80%+ of "Must Complete"), email list growth (target 20% increase), landing page conversion rate in testing (minimum 2%), and pre-launch engagement (email opens above 25%). These early indicators predict BFCM success.
The Final Push: Day 0 Mindset
In 14 days, you'll either be counting profits or wondering what happened. The difference isn't talent, resources, or luck. It's execution. This plan has generated millions in revenue for businesses just like yours. But it only works if you work it.
Stop looking for the perfect strategy. Stop waiting for more time. Stop comparing yourself to bigger competitors. You have everything you need: a plan, products to sell, and customers who want to buy. The only question is whether you'll execute.
Your competition is paralyzed by options. While they're debating strategy, you're shipping campaigns. While they're perfecting copy, you're making sales. While they're planning for next year, you're profiting this year.
Get Everything You Need for the 14-Day Sprint
Our complete Launch Kit includes this checklist in spreadsheet format, all email/SMS templates pre-written, design templates, and hour-by-hour execution guides.
Need a platform for your Black Friday SMS campaign? SmartSMSSolutions offers bulk messaging, automation, and analytics built for SMBs. US-compliant and affordable.
The clock is ticking. Every hour you delay is an hour your competitors get ahead. Open your calendar, block the next 14 days, and start with Day 14's tasks. By the time Black Friday arrives, you won't hope for sales—you'll expect them.
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