SMS marketing boasts a staggering 98% open rate, yet most campaigns fail miserably. I've seen countless businesses blast generic messages and wonder why their conversion rates hover around 2%.
SMS marketing boasts a staggering 98% open rate, yet most campaigns fail miserably. I've seen countless businesses blast generic messages and wonder why their conversion rates hover around 2%.
The secret isn't in the technology—it's in the strategy. After analyzing thousands of successful SMS campaigns across industries, I've compiled 150+ proven examples that actually drive results.
According to the Federal Communications Commission, text message marketing must follow strict compliance guidelines, but when done right, it delivers the highest ROI of any digital channel. This guide provides ready-to-adapt templates, timing strategies, and industry-specific examples you can implement immediately.
Welcome Series SMS Campaigns
Welcome campaigns set the foundation for every customer relationship that follows.
Welcome SMS campaigns are automated message sequences sent to new subscribers within their first week, designed to introduce your brand, set communication expectations, and encourage initial engagement.
- "Hi [Name]! Welcome to [Brand]. You're now part of our VIP family 🎉 Expect exclusive deals, early access, and insider tips. First perk coming tomorrow! Reply STOP to opt out."
- "Thanks for joining [Brand]! Your welcome gift: 15% off your first order with code WELCOME15. Valid for 48 hours only. Shop now: [link] Text STOP to unsubscribe."
- "Welcome aboard, [Name]! 👋 Here's what to expect: Flash sale alerts, new arrival previews, and member-only discounts. Your first exclusive deal drops Friday at 10 AM!"
- "Hey [Name]! Ready to get the most from [Brand]? Tell us your preferences: Reply A for deals, B for new products, C for both. We'll customize your experience accordingly."
- "Welcome to [Brand], [Name]! Quick question: What brought you here today? Reply with your biggest challenge and we'll send personalized tips to help. Text STOP anytime."
Tip: Consider promoting premium skincare products or wellness supplements to new subscribers interested in self-improvement and exclusive experiences.
Promotional SMS Blast Campaigns
Promotional blasts drive immediate action when crafted with urgency and clear value propositions.
Promotional SMS blasts are direct marketing messages sent to your entire subscriber list or targeted segments, featuring limited-time offers, discounts, or special deals designed to generate immediate sales.
- "⚡ FLASH SALE ALERT: 50% off everything for the next 4 hours only! Use code FLASH50. Shop before it's gone: [link] Limited quantities available."
- "[Name], your exclusive 24-hour sale starts NOW! 40% off your wishlist items. No code needed—discount applied at checkout: [link] Ends midnight tonight."
- "LAST CHANCE: Summer sale ends in 2 hours! Save up to 70% on bestsellers. Don't miss out: [link] Free shipping on orders $50+. Text STOP to opt out."
- "VIP EARLY ACCESS: Black Friday deals live now for members only! Shop 3 days before everyone else: [link] Password: VIP2024. Share with friends!"
- "🎯 WEEKEND SPECIAL: Buy 2, get 1 FREE on all items! Perfect timing for gift shopping. Offer valid Sat-Sun only: [link] Auto-applied at checkout."
- "Cyber Monday exclusive: Extra 30% off already reduced items! Stack savings for maximum value. Use code CYBER30: [link] Today only—don't wait!"
Abandoned Cart Recovery SMS Campaigns
Cart abandonment costs retailers billions annually, but strategic SMS recovery can reclaim 10-15% of lost sales.
Abandoned cart SMS campaigns are triggered messages sent to customers who added items to their shopping cart but left without completing the purchase, designed to remind and incentivize them to return.
- "Hey [Name], you left something behind! Your cart is waiting with [Product]. Complete your order in 2 clicks: [link] Need help? Just reply to this message."
- "Still thinking about [Product]? Here's 10% off to sweeten the deal! Use code SAVE10 and complete your order: [link] Offer expires in 24 hours."
- "⏰ Only 3 left in stock! Your [Product] might sell out soon. Secure yours now: [link] Free shipping included on this order."
- "[Name], complete your purchase and get FREE shipping! Your [Product] is reserved for 2 more hours: [link] Questions? Reply for instant help."
- "Last chance! Your cart expires in 1 hour. Save [Product] before it's gone: [link] Plus, enjoy 15% off with code LASTCHANCE. Text STOP to unsubscribe."
- "Oops! Looks like checkout didn't work. We saved your [Product] and added free express shipping: [link] Complete in seconds!"
Tip: Promote home organization products or productivity tools to customers who abandon carts, as they often indicate intent to improve their lifestyle.
Event-Based SMS Marketing Campaigns
Event-triggered messages feel personal because they arrive at meaningful moments in your customer's journey.
Event-based SMS campaigns are automated messages triggered by specific dates, customer actions, or behavioral patterns, delivering highly personalized content at the most relevant moments.
- "Happy Birthday, [Name]! 🎂 Your special gift: 25% off anything you want + free shipping. Celebrate with us: [link] Valid for 7 days!"
- "It's been 1 year since your first order, [Name]! Thanks for being amazing. Here's 30% off to celebrate our anniversary: [link] Code: LOYAL30"
- "Spring has sprung! 🌸 Time to refresh your wardrobe with our new collection. Early bird special: 20% off spring styles: [link] Limited time offer."
- "Merry Christmas, [Name]! 🎄 Last-minute gift emergency? We've got you covered with same-day delivery: [link] Order by 2 PM today."
- "You're near our [Location] store! Pop in for an exclusive in-store offer: Show this text for 15% off any purchase. Valid today only. Address: [details]"
- "Graduation season is here! 🎓 Celebrate achievements with our gift collection. Perfect for grads: [link] Free gift wrapping included."
SMS Drip Campaign Sequences
Drip campaigns nurture relationships through consistent, valuable touchpoints without overwhelming subscribers.
SMS drip campaigns are automated sequences of messages delivered over time, designed to educate customers, build relationships, and guide them through specific journeys at a comfortable pace.
- "Week 1: Welcome to your fitness journey, [Name]! Today's tip: Start with 10 minutes of movement. Small steps lead to big changes. More motivation tomorrow!"
- "Day 3 of your skincare routine: How's it going? Remember, consistency beats perfection. Here's today's reminder: gentle cleansing is key. Questions? Just reply!"
- "[Name], it's been 30 days since your last order. Miss us? Here's what's new: [brief product highlight]. Explore the latest: [link] Welcome back offer inside!"
- "Lesson 2: Photography basics. Today we're covering lighting fundamentals. Natural light = your best friend. Practice tip: Take 5 photos during golden hour today."
- "Your onboarding continues! Step 3: Set up your profile preferences. This takes 2 minutes but saves hours later: [link] You're almost ready to go!"
- "Week 4 check-in: How are you feeling about your progress? Whether you're crushing goals or need encouragement, we're here. Share your wins by replying!"
Customer Service SMS Campaigns
Service messages build trust through transparency and proactive communication.
Customer service SMS campaigns are transactional messages that provide essential information about orders, appointments, accounts, or support requests, enhancing the customer experience through timely updates.
- "Order confirmed! Your [Product] will arrive [Date]. Track your package: [link] Questions? Reply to this message for instant help. Order #[Number]"
- "Your appointment with [Provider] is confirmed for [Date] at [Time]. Location: [Address]. Need to reschedule? Reply RESCHEDULE or call [Number]."
- "Package delivered! Your [Product] was left at your front door at [Time]. Enjoy your purchase! Rate your experience: [link] Text STOP to unsubscribe."
- "Account alert: We noticed unusual login activity. If this was you, ignore this message. If not, secure your account immediately: [link] Questions? Call [Number]."
- "Your [Service] expires in 3 days. Renew now to avoid interruption: [link] Or reply RENEW for instant renewal. Need help? We're here 24/7."
- "How was your recent purchase? We'd love your feedback! Quick 2-minute survey: [link] Your input helps us serve you better. Thanks, [Name]!"
Tip: Consider promoting travel accessories or tech gadgets to customers receiving shipping notifications, as they're already in a purchasing mindset.
Loyalty Program SMS Campaigns
Loyalty messages transform one-time buyers into brand advocates through exclusive recognition and rewards.
Loyalty program SMS campaigns are targeted messages sent to repeat customers, featuring point updates, tier benefits, exclusive offers, and special recognition designed to increase customer lifetime value and retention.
- "Congrats, [Name]! You've earned 500 points. Your balance: 1,250 points = $12.50 in rewards. Redeem now: [link] Points expire in 90 days."
- "🌟 VIP STATUS UNLOCKED! Welcome to Gold tier, [Name]. Your new perks: Free shipping, early access, and 15% member discount. Enjoy the upgrade!"
- "Exclusive VIP preview: New collection launches tomorrow, but you get first dibs TODAY! Shop before anyone else: [link] Password: VIP2024"
- "Refer a friend, earn $20! Share your unique link: [link] When they make their first purchase, you both win. No limit on referrals!"
- "[Name], you're invited! VIP-only shopping event this Saturday 2-6 PM. Enjoy 30% off everything, free alterations, and champagne. RSVP: [link]"
- "Double points weekend starts now! Earn 2X points on every purchase through Sunday. Perfect timing for holiday shopping: [link] VIP members only."
Seasonal SMS Marketing Campaigns
Seasonal campaigns capitalize on cultural moments when customers are already in a buying mindset.
Seasonal SMS campaigns are time-sensitive messages aligned with holidays, seasons, weather changes, or cultural events, designed to maximize relevance and capitalize on predictable shopping behaviors.
- "Fall vibes are here! 🍂 Cozy up with our autumn collection. Sweater weather special: Buy 2, save 30%. Perfect timing: [link] Limited stock available."
- "Back-to-school chaos? We've got solutions! Student essentials with 25% off: [link] Plus free dorm delivery on orders $75+. Study smart, not hard!"
- "Valentine's Day emergency? 💕 Last-minute gifts that don't look last-minute: [link] Same-day delivery available until 6 PM. Make it memorable!"
- "Summer's almost here! ☀️ Get beach-ready with our swimwear sale. 40% off all styles: [link] Free shipping on orders $50+. Dive in!"
- "Tax refund season! Treat yourself with that money burning in your pocket. Spring refresh sale: [link] Use code REFUND20 for extra savings."
- "Mother's Day is Sunday! Still need the perfect gift? Our curated collection ships today for weekend delivery: [link] Make mom smile guaranteed."
Industry-Specific SMS Campaign Examples
Tailored messaging speaks directly to industry-specific needs and pain points for maximum impact.
Industry-specific SMS campaigns are customized messages designed for particular business sectors, addressing unique customer behaviors, needs, and communication preferences within that industry.
- "Your table for 4 is ready! Please arrive within 15 minutes to keep your reservation. Can't make it? Reply CANCEL. Thanks for choosing [Restaurant]!"
- "Dr. [Name] reminder: Your appointment is tomorrow at [Time]. Please arrive 15 minutes early. Need to reschedule? Call [Number] or reply RESCHEDULE."
- "New listing alert! 3BR/2BA in [Neighborhood] just hit the market at $[Price]. Matches your criteria perfectly. Schedule showing: [link] Won't last long!"
- "Your car service is due! Book now and save $50 on maintenance. We'll pick up and deliver your vehicle. Schedule: [link] Keep your warranty valid."
- "Class reminder: [Fitness Class] starts in 1 hour! Bring water and a towel. Running late? No problem—doors open 10 minutes early. See you there!"
- "Market update: [Stock/Crypto] hit your target price! Current value: $[Amount]. Ready to act? Review your portfolio: [link] Time-sensitive opportunity."
Tip: Promote meal delivery services or cooking equipment to restaurant customers, as they're already food-focused and value convenience.
Custom SMS Campaign Creation Tips
Success lies in the details—timing, personalization, and strategic testing separate winners from waste.
Start with audience segmentation based on purchase history, engagement levels, and preferences. A fashion retailer shouldn't send the same message to bargain hunters and luxury shoppers.
Timing optimization can double your results. According to industry data, Tuesday through Thursday between 10 AM and 2 PM generate the highest engagement rates. However, test your specific audience—B2B customers might respond better to early morning messages.
Personalization goes beyond first names. Use purchase history, location data, and behavioral triggers. "Hey Sarah, your favorite brand just restocked" performs 40% better than generic announcements.
A/B testing should be systematic, not random. Test one element at a time: subject lines, call-to-action phrases, or send times. Track open rates, click-through rates, and conversions—not just deliverability.
Compliance isn't optional. Every message must include opt-out instructions, and you need documented consent for each subscriber. The Federal Trade Commission enforces strict penalties for violations.
Performance tracking reveals what works. Monitor metrics weekly, not monthly. Quick adjustments based on real data beat perfect campaigns launched too late.
These 150+ examples provide your foundation, but customization creates your competitive advantage. Test, measure, and refine until you find your winning formula.
Remember: successful SMS campaigns combine strategic timing with genuine value. Start with welcome series and promotional campaigns, then expand into drip sequences as you build confidence and data.
Always obtain proper consent and include opt-out instructions in every campaign message to maintain compliance with US texting regulations.
What makes an SMS campaign successful?
Successful SMS campaigns combine clear value propositions, strategic timing, personalized messaging, and strong calls-to-action that drive immediate action.
How often should I send promotional SMS messages?
Send promotional SMS 2-4 times per week maximum. Focus on quality over quantity to avoid subscriber fatigue and maintain high engagement rates.
What's the best time to send SMS campaigns?
Tuesday through Thursday between 10 AM-2 PM typically perform best, but test your specific audience for optimal timing results.
How long should SMS marketing messages be?
Keep SMS messages under 160 characters when possible. Longer messages work but may split into multiple texts, increasing costs and reducing impact.
Do I need permission to send marketing text messages?
Yes, you must have explicit written consent before sending marketing SMS messages. Include opt-out instructions in every message for legal compliance.