When the DND service was introduced on July 1st 2016 by the NCC, many of us were excited and rightly so. It was high time something was done to the incessant unsolicited text messages we receive from network operators. 5 months down the line and now many wish they never subscribed for it, owing primarily to the frustrating constant cases of undelivered bulk SMS due to DND issues. It has been disastrous, to say the least.

 

Over the past months, we have been working hard to ensure our esteemed clients still get the best solutions from US with regard to the DND issue causing mass non delivery of bulk SMS. One of the things we’ve done is giving the public the process of opting out of the service. Also, there has been a provision to remove DND numbers from your recipients’ list before sending bulk messages.

 

Do you also know that you get REFUND of all the SMS units you are charged for DND numbers?

When the DND service was introduced on July 1st 2016 by the NCC, many of us were excited and rightly so. It was high time something was done to the incessant unsolicited text messages we receive from network operators. 5 months down the line and now many wish they never subscribed for it, owing primarily to the frustrating constant cases of undelivered bulk SMS due to DND issues. It has been disastrous, to say the least.

 

Here at SmartSMSSolutions, from day 1 of the implementation of this service, we have been working our socks off to ensure our clients still get solutions in spite of this unfortunate situation that the Nigerian Communication Commission (NCC) has brought upon us. Here are some landmarks we’ve attained.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

If you regularly use bulk SMS, you might have noticed non-delivery of your messages to some phone numbers in recent times. This is due to implementation of the ‘Do Not Disturb’ service that Nigerian Communication Commission (NCC) mandated the telecommunication providers to implement. NCC issued a directive to the telecommunications service providers in the country that starting from July 1, 2016, they must activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

What that means is that when send you SMS to phone numbers on DND list, you will be billed but your messages will not be delivered. That is a great loss! But you can stop that henceforth.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

Whether you know about it or not, the Nigerian Communication Commission (NCC) mandated the telecommunication operators to implement ‘Do Not Disturb’ (DND) starting July 1, 2016. This came on the foot of torrents of complaints submitted to NCC on the abuse of third-party SMS and unsolicited automated calls.

In line with the above, NCC issued a directive to the telecommunications service providers in the country that starting from July 1, 2016, they must activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

To remove your phone number from the DND list, you will need to text ALLOW to 2442. Despite this, it has been noted that some phone numbers that are not DND list are still not receiving third party SMS. This has been confirmed to be a glitch in the set up process by the telecommunication operators.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

If you have been receiving bulk SMS sent to your phone by your religious organization, school, online store before July 1, 2016 but currently not receiving any, your phone number might have been added to the ‘Do Not Disturb’ (DND) list.

This means that if you are currently on DND, you will not be receiving third-party SMS. While this is a very welcome development due to the abuse of the third-party bulk SMS services, it also has its down-side.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

It is no longer news that the ‘Do Not Disturb’ (DND) Service is here to stay. This means that if you are currently on DND, you will not be receiving third-party SMS. While this is a very welcome development due to the abuse of the third-party bulk SMS services, it also has its down-side.

When your phone number is on DND, you will no longer receive notification from all of your services that sends notification SMS using third-party SMS services. This include but not limited to the following:

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT Lines Text STOP to 2442 and after 5 Minutes Text START to 2442.

The landscape of bulk messaging in Nigeria changed forever on July 1, 2016 when Nigerian Communication Commission (NCC) mandated the telecommunications service providers in the country to activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):
MTN

1. Text STOP to 2442
2. Then, text ALLOW to 2442

ETISALAT
Text

AIRTEL
Text

GLO
Text

There is no argument that unsolicited messages have become a menace and a cause of serious headache to GSM subscribers in Nigeria. The Nigerian Communication Commission (NCC) has received tonnes of complaints of embarrassing unsolicited SMS, defrauding with unsolicited SMS and Automated Calls besides complaints of their share volume.

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  • TOYIN TOYIN
    PLEASE MANY TEXT ARE STILL NOT RECIEVED, AM NOT SURE THIS DND HAS BEEN RESOLVED, PLEASE HELP

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  • Edet Abigail Edet Abigail
    Thank you sir for contacting us Mr OLUWAPELUMI, there aare various means of making payment on our ...

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  • Francis Francis
    very nice services indeed. you guys are living up to your name, am very impressed with your services ...

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  • OLUWAPELUMI OLUWAPELUMI
    ple i need guideline on how to pay bulk sms?

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  • OLUWAPELUMI OLUWAPELUMI
    ple i need you people number

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