SmartSMSSolutions' Blog - Smart SMS Solutions

We have already considered four (4) reasons for possible bulk SMS delivery failure. These reasons are very important to know and remember for such cases. If you had missed these articles, you can still check them up here.

 

The fourth reason we want to consider in this series has to do with an error in your use of one of SmartSMSSolutions service provisions. See which one it is and how to avoid it.

Are you one person who gets angry whenever you experience failed delivery of bulk SMS? Will you like to find out the reasons for that and therefore how to possibly avoid it? If yes, you should be interested in our ongoing series. Three reasons for these have already be considered. See reason 1, reason 2 and reason 3 in case you missed them.

Towards addressing failed delivery of bulk SMS experienced by bulk SMS service users sometimes, we are taking the major reasons for that, and how to avoid it thereof. Two major reasons have already been considered. If you would like to avoid a failed delivery you can avoid, you might be interested in checking out reason 1. Also, see reason 2 for a cause of failure many are not aware of.

 

Now we look at a third major reason for failed delivery of bulk SMS.

In view of failed delivery of bulk SMS experienced by bulk SMS service users sometimes, we are taking a series of the major reasons for that. We’ve already seen the first reason for possible bulk SMS delivery failure. Incase you missed it, see here. Now we consider a second possible reason for bulk SMS delivery failure.

Of paramount importance to all bulk SMS service users, is instant delivery of bulk SMS to recipients as soon as they are sent, and rightly so. For one thing, it is annoying to get charged for messages sent while the supposed recipients don’t get it. For another thing, the urgency of the message sometimes makes failed delivery unforgivable.

 

In the coming series of articles, we look at 8 major reasons why you might experience bulk SMS delivery failure, so you can identify these and either avoid them if possible and/or handle them in the right way.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

If you regularly use bulk SMS, you might have noticed non-delivery of your messages to some phone numbers in recent times. This is due to implementation of the ‘Do Not Disturb’ service that Nigerian Communication Commission (NCC) mandated the telecommunication providers to implement. NCC issued a directive to the telecommunications service providers in the country that starting from July 1, 2016, they must activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

What that means is that when send you SMS to phone numbers on DND list, you will be billed but your messages will not be delivered. That is a great loss! But you can stop that henceforth.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

Whether you know about it or not, the Nigerian Communication Commission (NCC) mandated the telecommunication operators to implement ‘Do Not Disturb’ (DND) starting July 1, 2016. This came on the foot of torrents of complaints submitted to NCC on the abuse of third-party SMS and unsolicited automated calls.

In line with the above, NCC issued a directive to the telecommunications service providers in the country that starting from July 1, 2016, they must activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

To remove your phone number from the DND list, you will need to text ALLOW to 2442. Despite this, it has been noted that some phone numbers that are not DND list are still not receiving third party SMS. This has been confirmed to be a glitch in the set up process by the telecommunication operators.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

If you have been receiving bulk SMS sent to your phone by your religious organization, school, online store before July 1, 2016 but currently not receiving any, your phone number might have been added to the ‘Do Not Disturb’ (DND) list.

This means that if you are currently on DND, you will not be receiving third-party SMS. While this is a very welcome development due to the abuse of the third-party bulk SMS services, it also has its down-side.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

It is no longer news that the ‘Do Not Disturb’ (DND) Service is here to stay. This means that if you are currently on DND, you will not be receiving third-party SMS. While this is a very welcome development due to the abuse of the third-party bulk SMS services, it also has its down-side.

When your phone number is on DND, you will no longer receive notification from all of your services that sends notification SMS using third-party SMS services. This include but not limited to the following:

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT Lines Text STOP to 2442 and after 5 Minutes Text START to 2442.

The landscape of bulk messaging in Nigeria changed forever on July 1, 2016 when Nigerian Communication Commission (NCC) mandated the telecommunications service providers in the country to activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

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  • Okoye Precious Okoye Precious
    Thank you for the interest you have shown in our service, For now we are still having discussions ...

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  • Okoye Precious Okoye Precious
    Thank you for the interest you have shown on our service, For now we are still having discussions ...

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  • Okeleye Thomas Okeleye Thomas
    Good morning, i will like to suggest is it possible or is there a way SmartSMS can write this letter ...

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  • Aliu Abubakar Aliu Abubakar
    please explain further. Kind of confusing what you wrote here.

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  • onminyi oloche Quincy onminyi oloche Quincy
    The sender you said individual should forward as a mail and sender ID,can you show me example pls?

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