Do-Not-Disturb (DND)

Do-Not-Disturb (DND) (8)

All you need to know about the Do-Not-Disturb service mandated by Nigerian Communication Commission. How it affects bulk SMS and what you can do about it.

 

The following is the recent official statement from MTN Nigeria regarding the Do-Not-Disturb policy. We shall be providing additional information as it becomes available:

 

It is no longer news that the Nigerian Communication Commission mandated the Telecom operators in Nigeria to implement the Do-Not-Disturb (DND). While this is a laudable approach to the menace of unsolicited SMS in Nigeria, it has also created a lot headache for Nigerians especially business owners, religious organizations, associations and NGOs. Not left out are individuals that need to invite their family members and friends to events such as wedding ceremony, birthday parties and other social functions.

It our pleasure to let you know that we have developed and fully integrate a lasting solution to this problem that has been plaguing Bulk SMS in Nigeria since June 2016.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

If you regularly use bulk SMS, you might have noticed non-delivery of your messages to some phone numbers in recent times. This is due to implementation of the ‘Do Not Disturb’ service that Nigerian Communication Commission (NCC) mandated the telecommunication providers to implement. NCC issued a directive to the telecommunications service providers in the country that starting from July 1, 2016, they must activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

What that means is that when send you SMS to phone numbers on DND list, you will be billed but your messages will not be delivered. That is a great loss! But you can stop that henceforth.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

Whether you know about it or not, the Nigerian Communication Commission (NCC) mandated the telecommunication operators to implement ‘Do Not Disturb’ (DND) starting July 1, 2016. This came on the foot of torrents of complaints submitted to NCC on the abuse of third-party SMS and unsolicited automated calls.

In line with the above, NCC issued a directive to the telecommunications service providers in the country that starting from July 1, 2016, they must activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

To remove your phone number from the DND list, you will need to text ALLOW to 2442. Despite this, it has been noted that some phone numbers that are not DND list are still not receiving third party SMS. This has been confirmed to be a glitch in the set up process by the telecommunication operators.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

If you have been receiving bulk SMS sent to your phone by your religious organization, school, online store before July 1, 2016 but currently not receiving any, your phone number might have been added to the ‘Do Not Disturb’ (DND) list.

This means that if you are currently on DND, you will not be receiving third-party SMS. While this is a very welcome development due to the abuse of the third-party bulk SMS services, it also has its down-side.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT LinesText STOP to 2442 and after 5 Minutes Text START to 2442.

It is no longer news that the ‘Do Not Disturb’ (DND) Service is here to stay. This means that if you are currently on DND, you will not be receiving third-party SMS. While this is a very welcome development due to the abuse of the third-party bulk SMS services, it also has its down-side.

When your phone number is on DND, you will no longer receive notification from all of your services that sends notification SMS using third-party SMS services. This include but not limited to the following:

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):

For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT Lines Text STOP to 2442 and after 5 Minutes Text START to 2442.

The landscape of bulk messaging in Nigeria changed forever on July 1, 2016 when Nigerian Communication Commission (NCC) mandated the telecommunications service providers in the country to activate the ‘Do Not Disturb’ (DND) facility which gives subscribers the freedom to choose what messages to receive from the various networks or face sanctions.

What is Do Not Disturb

UPDATE: To unsubscribe from 'Do Not Disturb' (DND):
MTN

1. Text STOP to 2442
2. Then, text ALLOW to 2442

ETISALAT
Text

AIRTEL
Text

GLO
Text

There is no argument that unsolicited messages have become a menace and a cause of serious headache to GSM subscribers in Nigeria. The Nigerian Communication Commission (NCC) has received tonnes of complaints of embarrassing unsolicited SMS, defrauding with unsolicited SMS and Automated Calls besides complaints of their share volume.

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