Why Text Messages Do Not Get Delivered on Ported Phone Numbers

  09 June 2015

Mobile Number Portability (MNP) is a service provided by the Nigerian telecommunications industry that enables you to keep your mobile phone number when changing from one mobile service provider to another. Despite its good intentions, this hasn't come without its own challenges such as ease of portability, cost of portability and even bulk SMS delivery.

When it was introduced in 2013, many persons subscribed to this innovation and for good reasons. For one thing it removes the need of forwarding new phone numbers to friends and relatives when you change your network provider. They could retain your current number while you still change your provider.Despite its advantages though, one of its demerits as mentioned above has to do with ability of such numbers to receive messages

It has been revealed that ported numbers don’t receive application to mobile text messages (i.e. internet text messages). The reason for this has been attributed to the fact that this network providers and the NCC do not have an updated database for these numbers. When you send your messages and the network tries to deliver it but finds no synergy between the network and the number, then the message gets lost.

Ability to get internet text messages delivered on ported numbers is already effective in some countries though and we can only hope that the NCC will soon have an upgraded database that makes it possible also in Nigeria. Before then, log into your account and send bulk SMS to the numerous numbers that do not have this restriction and get them delivered instantly. If you do not have an account yet, register free now and get free SMS units.

Have you once ported your phone number from a network provider to another? Do you receive application to mobile text messages? Let us know about your personal experience regarding delivery of application to mobile SMS to your phone using the comment box below.



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  • support support
    I made payment via internet transfer but the text I sent is not delivering. Please kindly credit ...


  • Gire Benjamin Gire Benjamin
    Good Evening Sir , I am very sorry for that experience Sir.. The Notification on the Site tells Us ...


    Most of my dnd numbers did not got my sms even when using option2. Some messages was sent but was not ...


  • Olorunlami Jephthah Olorunlami Jephthah
    Good day The Fig, thank you so much for reaching us here. As discussed with you over the phone, this ...


  • The fig montenssori school The fig montenssori school
    Please, why the sender name change on delivery to another name?


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