Proffering Lasting Solution to DND Problem-The Journey So Far

  05 December 2016

When the DND service was introduced on July 1st 2016 by the NCC, many of us were excited and rightly so. It was high time something was done to the incessant unsolicited text messages we receive from network operators. 5 months down the line and now many wish they never subscribed for it, owing primarily to the frustrating constant cases of undelivered bulk SMS due to DND issues. It has been disastrous, to say the least.

 

Here at SmartSMSSolutions, from day 1 of the implementation of this service, we have been working our socks off to ensure our clients still get solutions in spite of this unfortunate situation that the Nigerian Communication Commission (NCC) has brought upon us. Here are some landmarks we’ve attained.

 

WELL PUBLICIZED TESTED AND TRUSTED WAY TO OPT OUT OF DND

We took it upon ourselves to inform the public, existing clients and prospective ones alike, how to opt out or unsubscribe from DND service. This has helped a lot of persons who got into the DND list by default, without their consent. To unsubscribe, For MTN Lines Text STOP to 2442 and after 5 Minutes Text ALLOW to 2442.

 

For AIRTEL lines Text STOP to 2442 and after 5 Minutes Text OUT to 2442.

 

For GLO Lines Text STOP to 2442 and after 5 Minutes Text CANCEL to 2442.

 

For ETISALAT Lines Text STOP to 2442 and after 5 Minutes Text START to 2442.

 

OPTION TO REMOVE DND PHONE NUMBERS FROM YOUR RECIPIENTS LIST

Using the phone number database on our platform, we went to great length in designing a system that helps you filter out DND numbers from your recipients before sending your bulk SMS, so that you don’t get charged for it while they don’t get delivered. It was the first of its kind by bulk SMS service providers in Nigeria, and it worked to great effect.

 

REFUND SMS UNITS FOR MESSAGES SENT TO DND NUMBERS

Because offering solutions is what we do, we went further towards satisfying our clients’ base by introducing the DND REFUND system, which gives you back all the units you are charged for messages sent to DND numbers which definitely won’t get delivered. Many of our registered users have been enjoying this provision for some times now. We are also the only bulk SMS provider who compensates you fully for DND problem (a problem we did not cause).

 

This refund is usually done within 24 hours after the message has been sent, and you can follow up your DND REFUND HISTORY under SMS PORTAL on your bulk SMS account.

 

WHAT IS THE WAY FORWARD?

Our primary objective here at SmartSMSSolutions is to get your messages all delivered and at the time you want them to get delivered. Therefore, we understand that delivery of your bulk SMS is still of paramount importance to you too. That is why it will interest you to know that we are currently working on a system that will enable your bulk SMS get delivered to everybody, numbers on DND inclusive. It’s time to get excited.

 

Before then, continue to enjoy the various provisions we’ve made to effectively cope with one of the worst thing to have ever happened to bulk SMS service in recent years.

 

Registration of account is still ongoing on SmartSMSSolutions, and it’s free. Get yours now. We are SmartSMSSolutions; the bulk SMS gateway specifically designed for you.

 

 

 

 

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  • Ehindero Theophilus Ehindero Theophilus
    Hello Toyin, Please use the corporate route to send your message. I can assure you it will be ...

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  • TOYIN TOYIN
    PLEASE MANY TEXT ARE STILL NOT RECIEVED, AM NOT SURE THIS DND HAS BEEN RESOLVED, PLEASE HELP

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  • Edet Abigail Edet Abigail
    Thank you sir for contacting us Mr OLUWAPELUMI, there aare various means of making payment on our ...

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  • Francis Francis
    very nice services indeed. you guys are living up to your name, am very impressed with your services ...

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  • OLUWAPELUMI OLUWAPELUMI
    ple i need guideline on how to pay bulk sms?

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