3 Major Factors Responsible for Delayed Crediting after Payment- #1

Mejabi Loyalty 20 September 2016

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There is no need telling how disappointing and annoying it is to make payments for bulk SMS units for hours or in some rare cases days, and your bulk SMS account do not get credited. In view of the urgency of the purpose for such payments, that delay sometimes is unforgivable.

It is just fitting then to look into the reasons delay might occur in crediting your bulk SMS account, so you can know how to avoid it or possibly address the situation when it occurs.

Reason 1 for Delayed Crediting- No Username Corresponding to the Name on the Teller

When you make bank deposits for bulk SMS units, you are expected to fill in a name on the teller or bank deposit slip. Many users use names that are different from their bulk SMS account username on the teller. When this happens, it becomes difficult for the crediting staffs down here to reconcile the name on the teller with a username on the platform, which can cause delay in getting the account credited.

How to Avoid This

In other to ensure your bulk SMS account is credited as soon as you make payment for bulk SMS units, it is strongly advised that you pay in with your username as the depositor’s name. Once this is done, it is easier to find the user who made the payment, and the corresponding SMS units transferred into the account.

This simply means delayed crediting of account is avoidable if the above suggestion is strictly adhered to.

Have you made payment for bulk SMS units at time past and your account has not been credited, or it took an uncharacteristically long time period to get it credited?, let us know in the comment box below. Also share with us what your opinion is about our crediting system, how effective you find it.