“I Have Forgotten My Bulk SMS Account Username”

  20 July 2016

Have you been trying to login into your SmartSMSSolutions bulk SMS account but you keep getting the response: ‘invalid username or password?’ Most likely you must have forgotten the username and/or password to your bulk SMS account. It’s no crime though and handling the situation is very easy and simple.

 If you are very sure of the Username you are trying to log in with, then the problem must be from the password you are trying. If you’ve forgotten your password, getting a new one is very easy. Click here to see how to get a new password for your bulk SMS account.

 

In a situation where the password is not up for debate, but you have forgotten your username or not very sure if what you have in mind is the right one, here is how to go about it:

 

1. Visit SmartSMS official website www.smartsmssolutions.com

 

2. Click on the ‘FORGOT LOGIN?’ tab located at the top right side of the home page

 

3. Then, click on ‘FORGOT USERNAME’

 

4. Enter the ‘EMAIL ADDRESS’ registered with your bulk SMS account in the space provided for that

 

5. Click on ‘SEND MY USERNAME’

 

At this point, your username will be sent to the email address you registered with SmartSMSSolutions, and you can then retrieve it from there.

 

 

Another option will be to put a call across to one of our contact centre lines and get a customer care agent to help you with that. Get SmartSMSSolutions contact centre lines here.

 

 

Also note that Usernames and Passwords are case sensitive, so you might want to be sure you are using the correct case before doing a reset.

 

 

If you love this provision and don’t have a registered bulk SMS account with SmartSMSSolutions yet, Register for free and get free SMS units to test the platform.

 

Also, If you have a registered account already and have forgotten your username, let us know in the comment box provided below.

 

 

 

 

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