STATUS UPDATE: DO-NOT-DISTURB (DND) SMS DELIVERY ISSUE - MTN Nigeria

  07 July 2016

Do-No-disturb is a feature that effectively blocks or silent an unwanted calls and messages. It also helps to avoid an unwanted unknown individual or telecommunication calls and SMS.

Why is it in place?

With the Do-Not-Disturb feature, you can automatically ignore or block annoying or unwanted calls and SMS. Do-Not- Disturb effectively silences almost all notifications while you aren’t actively using your phone. It also silences all phone calls by default, but you might want your phone to ring when certain important people calls.

How it has affected bulk SMS

With the directive from the Nigeria Communication Commission (NCC) on do not disturb. It has been enforced on the network providers to implement Do not disturb on all subscribers. In view this, Bulk SMS has been affected and we deliver messages to some network. For some hours, we do not deliver messages to MTN lines, but now resolved.

MTN are currently working on their SMS delivery to all the numbers. Here is the update for this delivery.

Real-Time Update

 

Update: July 7, 2016 19:15

We are pleased to inform you that after close monitoring for about 4 hours, we can confirm that delivery has stabilized and you can now recommence SMS traffic. Thanks.

Update: July 7, 2016 16:43

Preliminary data shows potential new restriction on traffic types being accepted by MTN, based on DND (Do Not Disturb) functionality.
Rest assured you will be informed further as new information becomes available.

 

Update: July 7, 2016 12:20

We have been informed of delivery failure issue on some mobile units (Phones) which has been related to a generic error for which we are currently in discussion directly with the operator (MTN Nigeria). Once we receive any feedback for this you'll be informed.

Thank you for your patience in the meantime.

Update: July 7, 2016 10:51

SmartSMSSolutions started delivering message to MTN numbers and delivery service restored.

Update: July 7, 2016 10:50

MTN Reactivated the delivery service of their SMS

Update: July 6, 2016 20:00

Smartsmssolutions blocked the delivery to messages to MTN lines to avoid units lost to clients.

Update: July 6, 2016 13:00

MTN delivery banned due to unpleasant of Do Not- Disturb (DND) implemented by the NCC.

Update: July 1, 2016 08:00

Nigeria Communication Commission (NCC) enforced Do Not Disturb (DND) and there were delivery inconsistencies.

Update: July 7, 2016 19:15

SmartSmsSolutions confirmed messages delivery to be stabilized and SMS traffic fully restored. 

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