Cases of emergencies are inevitable in business. As a graphics designer for example, an unexpected event might lead to delays in executing projects given to you by clients. If that particular project will not be ready in stipulated time, they deserve to know this and very soon. It won’t be wise to wait till the last minute because you want to explain face to face. A quick yet effective communication tool might be used.
Bulk SMS can help solve this need. It has proven to be an effective tool for emergencies over the years. With bulk SMS, you can compose an apology message for the unfortunate delay, explaining why it happened and giving assurances on how soon the situation will be remedied.
While this might not necessarily take the justified anger o your client away totally, it can help suppress it since they will feel you are not just interested in making the profits but you have their personal interest at heart and it will help keep them with you.
Register a free bulk SMS account for your business now and see how it helps to meet this need. Get free SMS units instantly after registering.