“Can I Delete Sent Messages on My Bulk SMS Account?”

  07 September 2015

Some of our bulk SMS service users usually ask this question; “Is it possible to delete sent messages on my bulk SMS account?”, and the answer plus the reason for the stance taken is not far-fetched.

 

 The answer is No. Sent messages on your bulk SMS account cannot be deleted. It should also be noted that this decision or arrangement is not peculiar to SmartSMSSolutions only but applies to most if not all telecommunication companies.

 

“WHY CAN’T I DELETE MY SENT MESSAGES”?

The major reason you cannot delete sent messages on your bulk SMS account has to do with security concerns and future reference purposes. In short, it is a protection for everybody, both us and you.

 

HOW DOES THIS PROTECT YOU?

The non-provision of the delete sent messages option protects you in that someone cannot use your bulk SMS account without your consent and get away with it. If it had been possible to delete sent messages, intruders can use your bulk SMS units in sending their own messages and delete it, and thus you cannot trace how it happened. If that happens, nobody has an explanation for a sudden reduction in your bulk SMS account.

 

Additionally, someone might unwittingly delete some of your sent messages, and you might want to make reference to such messages in the future. Therefore, this arrangement ensures you can always get access to your sent messages at anytime you wish to.

 

HOW DOES THIS PROTECT US?

There is a prevalence of scammers making waves today. These persons use the bulk SMS service to defraud people. The telecommunications industry has a zero tolerance to scamming, and here we take the same stand. With the option to delete messages, scammers can send fraudulent messages, delete them and thereby it becomes impossible or difficult to control it. Therefore the ‘no delete of messages’ decision helps us to an extent check scamming, which protects the general public and the values that SmartSMSSolutions stands for.

 

“WHAT IF I HAVE LOTS OF MESSAGES TO SEND FROM MY ACCOUNT?”

You can be rest assured that the sent messages store on your bulk SMS account has an unlimited space. Therefore, it will never get to a time when the messages gets too much and you do not have space left to save your sent messages. Your sent messages will always be there.

 

“WHAT IF I SENT A CONFIDENTIAL MESSAGE THAT I DON’T WANT SOMEONE ELSE TO SEE?”

On SmartSMSSolutions, as with your personal details provided during registration, your sent messages are save with us. They are kept strictly confidential. As such, you need not fear for confidential messages getting into the public. You alone have access to your login details and it lies with you either to share this with people or not.

 

“WHAT IF I WANT TO GIVE SOMEONE ELSE ACCESS TO MY ACCOUNT AND DON’T WANT HIM/HER TO SEE THE SENT MESSAGES?”

It is generally discouraged to share your bulk SMS account with others. In cases where you want to do that, always ensure you do it with trusted individuals. Alternatively, you can help the person sign up a bulk SMS account of his. It comes at no cost, and if the person lacks SMS units, you can use the transfer of units’ option to share SMS units with such one. All this is to ensure maximum security for your bulk SMS account.

 

It has always been and it remains our utmost desire to provide you with an exciting and satisfying bulk SMS experience, and the ability to access your sent messages and check your messages delivery report is believed to be an option towards realizing that.

 

If you do not have a bulk SMS account, register one now and get free SMS units instantly.

 

Use the comment box below for your questions and general contributions.

 

 

 

 

 

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