Chat with a site consultant on SmartSMSSolutions' Website

  19 August 2015

Have there been times when you have questions about the use of SmartSMSSolutions’ services? Are you on SmartSMSSolutions’ website and needs assistance in using any of the features? Do you know you can get an instant response to your questions and inquiries right there on the website from a site consultant?

 

Yes, on SmartSMSSolutions’ official website, there is an online chat provision where you can have a conversation with an agent. Here is how to make use of this provision.

 

  • Once you are on the home page of the official website, look at the top left corner of the page beside the SmartSMSSolutions’ official logo. There you will find a green rectangle with the caption “Site Consultant Online Ask Your Question”.

 

 

  • Click on the green rectangle and when you do, a new box will open up which alerts the online agent of your presence.

 

 

  • You will get a response instantly signifying that the agent is available to attend to your questions or inquiries.

 

  • In front of the box tagged message, you then type the issue you want the online chat agent to help you attend to, click on send and wait for the response

 

 

  • The response here is instant and you can continue conversing with the consultant until your issues has been satisfactorily handled.

 

 

So with this provision, everything you need to know about SmartSMSSolutions can be provided right there on the website, removing the need to call or send text messages that might cost you more. You can equally even give details of payments made for bulk SMS units to the online agents who will follow it up and ensure your bulk SMS account becomes credited without delay.

 

The online chat provision is one of the features on SmartSMSSolutions that is provided towards ensuring better bulk SMS experience for our esteemed clients.

 

You haven’t tried using this part of the bulk SMS service before now? Navigate to your home page now and try it out, so you see how effective it is in getting your questions, inquiries and complaints addressed.

 

New bulk SMS service user? Register a free account now and get free SMS units after registration.

 

What do you think of the SmartSMSSolutions’ online chat provision? Let us know in the comment box below.

 

 

 

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