Top 8 Ways Large Scale Businesses Can Use Bulk SMS

  15 July 2015

Large-scale businesses are establishments or industries that requires huge infrastructure, lots of employees and huge annual turn-over.

The ultimate goal of any business is to stay relevant in the market, gather more customers/subscribers, manage effectively their employee base and generate more profit.

Below are eight (8) major ways large scale businesses can use bulk SMS to manage their business:

1. INTERNAL COMMUNICATIONS:

For effective management of staffs, communication is key. Communication with staffs can be a difficult task especially if they are a large number as is typical of many large scale businesses. With bulk SMS service though, internal communications can be make much easier. Important notifications about the firm can be pushed out through bulk SMS, therefore ensuring everyone is kept in the loop.

 

2. ORGANISING SEMINARS AND WORKSHOP:

Many large-scale business owners organize seminars and workshops from time to time to increase staffs’ productivity. Bulk SMS would be an effective way to intimate staffs with this and also inform about them of the agenda for the seminars and workshops.

 

3. RECRUITMENT:

Large-scale businesses can use bulk SMS to organize recruitment of new staffs for the firm. This might range from communication of interview or aptitude test date, notification of employment, or Job vacancy adverts.

 

4. MARKETING:

If you want to really increase your return on investment in just a short while, you might want to think towards SMS marketing campaign. All you have to do is get phone numbers of prospective and existing customers and make them a part of your marketing campaign. You can advertise new products, inform them of promos and give important notifications about products and services to them. Lots of top businesses even uses short codes for effective bulk SMS marketing.

 

5. FOLLOW-UP ON PROSPECTIVE CLIENTS:

Follow-ups works perfectly in ensuring you increase your customer base rapidly. Many persons are not committed during the first call, but with more contacts might see a reason to do business with you. If you already have telemarketing as an integral part of your business, it will stand you in good stead to note down top prospects who shows initial interest in your service or do not show sign they will NEVER accept your proposal. You can follow these ones up using bulk SMS and see what results.

 

6. RETAIN CUSTOMERS’ TRUST AND FORGE A STRONG CUSTOMER RELATIONSHIP:

Great friendships are built on regular and valuable communications. The same can be applied to your customers. You want them to be friends and not just sources of income. Bulk SMS can help you achieve this. Some top business men even use this to appreciate their clients from time to time, send end of the year and holiday messages and even acknowledge hallmark events in their lives. Nothing draws a client closer than for them to know you care.

 

7. INTIMATE CUSTOMERS OF UNEXPECTED HITCHES:

You are going to have a brief system breakdown that affects delivering of your services and/or products to your clients? They deserve to know. Bulk SMS can be a nice way to intimate them of these developments. The result? They trust you more that you wouldn’t hide anything from them, and it helps to retain your customers and get you more. The satisfied ones are more likely to refer others to your business firm.

 

8. GET HONEST CUSTOMER FEEDBACK:

Many top business men use bulk SMS to get feedback from customers on the quality of the services they render. In the bulk messages, provision is made to give a response on any part of the firm’s services rendered that they are not happy with. Commendations are also allowed. This help you know what direction your business is moving and can go a long way in helping you frame it to stay relevant.

 

Ways in which bulk SMS can transform your large-scale business are endless. The aforementioned points are just a tip of the iceberg.

In the event where your business is a small-scale enterprise, here are ways in which you could use bulk SMS for small scale businesses.

There are equally multitudes of large scale businesses you can venture into in Nigeria that make you a fortune from them.

If you need an efficient bulk SMS platform for your business firm which is affordable and offers quality service, Register one now on SmartSMSSolutions and get your business train on the trajectory instantly. You are entitled to free bulk SMS units after registering.

If you’ve been using bulk SMS for your business in one way or the other, use the comment box below to share your experience with us or tell us any other major use for large scale businesses we might have omitted.

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