- CHANGE YOUR PASSWORD: Your login details to your bulk SMS account are your username and password. If you discover that someone already knows these, you can personally login into your account and change the password to your bulk SMS account. Click here to learn how to do that.
- CALL SMARTSMS CUSTOMER SUPPORT SERVICE FOR ASSISTANCE: In cases where the culprit has decided to make the bulk SMS account his own, and has probably changed your password so you don’t have an access to it any longer, put a call immediately to our customer care centre and lodge your complaint. You will be needed to provide some basic information about the bulk SMS account and help you recover your account.
It is very important though to keep your bulk SMS account password a secret to you and you alone to protect it from unauthorized access.
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